Recognizing that his organization needed to evolve to stay successful in a constantly changing world, Brad Anderson, the Director of Global Teams at US Commercial Services, decided to focus the team’s 2015 development program on the area of leading innovation and change in a large organization.


Representatives at IDEO recommended ExperienceInnovation™ to Anderson as a training solution because it would provide his team with hands-on experience with design thinking as well as the tools to quickly start applying it to tackle their immediate business challenges.


  • Leaders infusing a culture of innovation within their teams

  • Increased willingness to take risks and try out different approaches, as evidenced in new strategic plans

  • Highest satisfaction rates in post-participant surveys of any training they’ve conducted