As the fastest-growing city in the state of Idaho for more than two decades, the City of Meridian realized its leaders needed to become more strategic and capable of leading the changes necessary for a new strategic plan to be executed.


The City turned to Phil Eastman of Leadership Advisors Group to help facilitate the strategic planning process and build the associated leadership change capabilities. Leadership Advisors implemented ExperienceChange™ training to reinforce the model and give people the experience of working through the human side of change.


  • Successful development of a strategic plan
  • Better understanding of the human side of change
  • Improved capabilities for achieving buy-in to change
  • Increased cross-departmental collaboration